© 2019 Somerton Music and Arts Festival CIC

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PRIVACY POLICY OF SOMERTON MUSIC AND ARTS FESTIVAL

Somerton Music And Arts Festival operates the https://www.somerstock.com/ website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Somerstock website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.somerstock.com/, unless otherwise defined in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template and the Terms and Conditions Template.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including

We may employ third-party companies and individuals due to the following reasons:

* To facilitate our Service;

* To provide the Service on our behalf;

* To perform Service-related services; or

* To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

TICKET & ENTRY TERMS & CONDITIONS

GENERAL

a) These Terms and conditions (T&Cs) incorporate.

b) Artists and billed attractions may be subject to change.

c) No trading or promotional activities allowed within the venue without Somerton Music and Arts Festival (CIC) prior consent.

d) Goods using unauthorised event logos and unauthorised professional recording equipment will be confiscated.

e) Do not buy tickets or goods from unlawful street traders/touts. They are invalid

f) You give your express consent to your actual/ simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.

g) No unauthorised buses, coaches or trucks will be allowed on site.

 

REFUNDS 

a) Refunds are only considered on major cancellation, substantial alteration or by special exception determined by Somerton Music and Arts Festival (CIC).

b) Refunds should be obtained from the point of purchase, no later than three months after the event.

c) A minimum of the proportionate amount of the face value of the ticket will be refunded.

 

AGE POLICY 

a) Children under 15 must be accompanied by a parent or guardian (18 or over) ticket holder at all times.

b) We do not accept any parental or supervisory duty of care or liability for any under 18’s on site.

c). Food and drink will be available for purchase at the Event. A challenge 25 policy will be in place for all alcohol

 

TICKETS AND WRISTBANDS 

a) Tickets are non-transferable and only valid when purchased from official agents of Somerton Music and Arts Festival (CIC).

b) Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission.

c) Tickets must be exchanged for a wristband on first time entry.

d) Tickets must be valid, presented in full, (in the event of accidental damage, refer to point of purchase prior to event).

e) Tickets remain the property of Somerton Music and Arts Festival (CIC).

f) Somerton Music and Arts Festival (CIC) will not issue duplicate tickets for lost or stolen tickets.

g) Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of Somerton Music and Arts Festival (CIC).

 

SECURITY

a) Somerton Music and Arts Festival (CIC) reserves the right to evict a customer without refund, and/or refuse admission.

Anti-social behaviour may lead to eviction.

b) You may be body/bag searched at the entrances, on the site or when leaving.

c) Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated.

d) Any person carrying illegal items or carrying out illegal activity may be handed over to the Police, refused entry or evicted.

e) Tents may be searched 

 

DAMAGE/LOSSES

Somerton Music and Arts Festival (CIC) is unable to accept any liability for personal or property damages, losses (including confiscations) or injuries sustained at this event - other than caused as a result of our negligence.

BANNED ITEMS

Please note: only bags A4 size or smaller are permitted in the arena.

a) Banned from event - Glass (bottles, jars or containers), air horns, fireworks/pyrotechnics, flares and distress flares, illegal

items, illegal substances, unidentifiable substances, new psychoactive substances (NPS), laser equipment/pens, air horns /megaphones, nitrous oxide and associated equipment (balloons / CO2 dispensers / cream dispensers), sky or ‘Chinese’ lanterns, sound systems, spray cans, unofficial tabards/high visibility reflective jackets, blow torches, generators with the exception of those fixed in campervans, individual camping gas canisters (exemption for gas canisters fitted within campervans), firewood, aerosols over 250ml, petrol burners, any goods for unauthorised trading, any item that may reasonably be considered for use as a weapon, or which may cause danger, offence or disruption to any other person.

b)No food and alcohol, soft drinks only. If you need to bring specific food or drink for personal consumption due to a medical condition, please bring supporting evidence

c) Banned from arena - disposable BBQs and other stoves permitted in the campsite camping equipment, firewood, flags, photographic equipment is permitted provided that it is for personal non-commercial use only. In the event of any subsequent commercial use, the bearer agrees to pay the Promoter for the cost of a licence issued by the Promoter for permission to take photographs / visual / audio recordings for commercial use (Cameras with lens of over 6” will not be allowed through the arena entrance), drinks bottles (under 500ml sealed* plastic soft drinks/water are permitted). Please refill your empty bottles at the water points inside the arena for free.

Please note: you cannot bring alcohol into the arena (bars are available in the arena). Anyone resisting the confiscation of disallowed items or disregarding these conditions will face eviction.

d) Items that are confiscated will not be returned.

e) Under 18s are not permitted to bring alcohol or to purchase alcohol on site.

f) It is illegal for an over 18 to purchase alcohol on the behalf of under 18s.

 

FIRE AND SAFETY

a) Fires are not permitted anywhere on site

b) The burning of plastics, bedding, tents, furniture etc. is not permitted anywhere on site.

c) Smoking is not permitted in enclosed public spaces or buildings including tents.

d) Excessive exposure to loud music may cause damage to your hearing.

e) Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.

f) The use of drones or similar equipment for any reason is strictly forbidden on site without written permission from Somerstock.

 

HOUSEKEEPING

a) Please use the bins and recycling points provided on and off site.

b) No animals, other than guide or hearing dogs, are permitted on site.

 

INFORMATION

a) Disabled Facilities are available - please call 07923869976 for further information.

*Bottles must be sealed and untampered or empty so that they are not used for bringing in alcohol to the arena such as vodka.